INSPIRE – Spring 2011 LLT Newsletter

Today we launched INSPIRE. Later Life Training qualified instructors, leaders and those who work closely with us have been asking for updates on a whole variety of things. We have a mix of updates on each of our courses, highlights from research (with our courses), highlights from practice (model services), upcoming events, thought provoking questions…

Delivering Quality Outcomes for People with Dementia Conference June 2011

Delivering Quality Outcomes for People with Dementia Thursday 30 June 2011 76 Portland Place, London Through a series of practical presentations delegates will have the opportunity to look in depth at priorities for securing improvements in dementia care including; the patient perspective, providing good quality care for people with dementia in care homes, improving the…

ISRM SportExcel Seminar – Modern marketing and quality customer service – 7th April 2011

How do we improve our customer service? How do we maximise returns from the latest marketing techniques? ISRM have got together some top speakers on these areas, including Mike Hill MD of Leisure-net Solutions, Peter Eastwood, Marketing Services Manager from Cascade3d, Michelle Leavesley MD from ISRM’s recently appointed PR consultant Citydesk Sport, and Dr Paul…